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Regc10's avatar
Regc10
New Member
3 years ago
Solved

Power bi Sign-in bug

On Version: 2.118.621.0 64-bit (June 2023) when you hold + shift right click on taskbar and choose run as a different account. You encounter a signin error. " Sorry we encountered an error while tryi...
General Comment
Need Help
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi Regc10 ,

     

    This issue has been confirmed as a known issue internally. Please be patient to wait for fixing. If there is any news, I will update it here.

     

    Best Regards,
    Rico Zhou

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

amitchandak's avatar
amitchandak
Super User
3 years ago

Regc10 , Are you trying to edit/clear permission? Both are working for me .

 

In case it happens after pop up opens up, try this setting

Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)

if needed, clear the cache of the default browser

  • Regc10's avatar
    Regc10
    New Member
    3 years ago

    Hi I already tried that and it didn't work. The pop up opens and logs me in fine however we have to right click and run power bi as a service account which has different username and password. It is here that it crashes. I reverted back to April version and it's working fine so looks like June is broken. 

    • Anonymous's avatar
      Anonymous
      Not applicable
      3 years ago

      Hi Regc10 ,

       

      This issue has been confirmed as a known issue internally. Please be patient to wait for fixing. If there is any news, I will update it here.

       

      Best Regards,
      Rico Zhou

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.