Power Bi Desktop issue

[Samy-Elsayed]

Hello Dears,

kindly check the screenshot to know my issue

 

[willjoe2442]

How do I fix my Power BI desktop?
Resolve issues with the On-premises data gateway and Power BI Desktop
Resolution 1: Install the latest version of Power BI On-premises data gateway. 
Resolution 2: Uninstall or stop the Power BI On-premises data gateway Microsoft service. 
Resolution 3: Run Power BI Desktop with administrator privilege.

Regards,

Will

[v-yalanwu-msft]

Hi, @Samy-Elsayed ;

Is your problem solved? If so, kindly mark the proper reply as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-yalanwu-msft]

Hi, @Samy-Elsayed ;

This is normally due to anti-virus or some other software on the device interfering with Webview2. 
To workaround this issue for now, you can go to File->Options and Settings -> Options -> Preview Features and disable the "Power BI Desktop Infrastructure Update" feature switch. That should stop using WebView2. Or if you cannot start the desktop to get to the Preview feature switches, you can set the following Environment variable to disable WebView2 Environment Variable : "PBI_enableWebView2Preview" Value: "0".

https://community.powerbi.com/t5/Issues/Power-BI-Desktop-not-starting-with-WebView2-due-to-code/idi-...

https://community.powerbi.com/t5/Issues/Problem-to-launch-Power-BI/idi-p/2248070/page/2#comments

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[vanessafvg]

what version of power bi are you on?

[Samy-Elsayed]

Version: 2.105.1143.0 64-bit (May 2022)