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Hi , We are trying to connect to Salesforce using the custom url : https://keeley.my.salesforce.com/ . I always get SSO error.
If I try to connect via google browser , I don't have any issue . Any suggestions ?
Solved! Go to Solution.
Hi @kapilnath
On order to debug the connection issue, you can try several approaches:
Verify SSO Configuration in Salesforce:
Power BI Settings:
Access Permissions and Credentials:
Proxy or VPN:
Error Logs:
Browser Access Works:
If none of these steps work, consider reaching out to Power BI or Salesforce support for tailored assistance.
Link to opening the ticket to Microsoft support :
https://community.fabric.microsoft.com/t5/Power-BI-Community-Blog/How-to-create-a-support-ticket-in-...
If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly.
Hi @kapilnath
On order to debug the connection issue, you can try several approaches:
Verify SSO Configuration in Salesforce:
Power BI Settings:
Access Permissions and Credentials:
Proxy or VPN:
Error Logs:
Browser Access Works:
If none of these steps work, consider reaching out to Power BI or Salesforce support for tailored assistance.
Link to opening the ticket to Microsoft support :
https://community.fabric.microsoft.com/t5/Power-BI-Community-Blog/How-to-create-a-support-ticket-in-...
If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly.
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