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Hi,
Since the last few weeks I had problem that the PBI desktop crash too often when it reach 800,000 K
Is anyone face this kind of problem?
Is any solution suggestion?
Thanks in advanced.
Nir
@nirrobi I would assume you may be running out of memory, but to determine a better error you can enable Tracing in File -> Options and settings -> options -> Diagnostics -> Tracing. Run it again, and go check out the log files generated to see if you get a better error after it crashes.
Thanks a lot for your help!
I ran the diagnositic as you recommended,
I got 4 file:
Microsoft Mashup *3
+
PBIDesktop.916.2016-11-09T06-19-13-530096
In the end of the last file I located this words:
"System.OutOfMemoryException"
What can I do to prevent it?
Hi @nirrobi,
I would also suggest you to report this issue here or create a support ticket for better assistance.
Regards
@nirrobi Have you watched your performance via task manager? Are you running out of memory when processing the file? Just because the end result of the file is small (compressed) you still need to process all the data to load...
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