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Ankush_Jha
New Member

Power BI Desktop logs out automatically and frequently asks for sign-in credentials

Dear Team,

I am facing a recurring issue with Power BI Desktop where the application logs out automatically every time I close it. Even though my account is already signed in, it often prompts me to enter my email address and password again (please refer to the attached screenshot).

This repeated sign-in requirement is quite inconvenient and interrupts workflow.

Details:

  • Power BI Desktop Version: 2.147.1085.0

  • Account Type: Organizational

  • System OS: Windows 11

  • Frequency: Every time after closing Power BI Desktop

Steps to Reproduce:

  1. Sign in to Power BI Desktop using organizational credentials.

  2. Close Power BI Desktop.

  3. Reopen the application.

  4. It again asks to “Enter your email address” to sign in.

Expected Behavior:
Power BI Desktop should remain signed in and not prompt for credentials every time it is reopened.

Reference Image:

Ankush_Jha_0-1761992759223.png

Kindly look into this issue and suggest any possible fix or configuration that can help retain the login session.

 

Thank you,
Ankush Jha

4 REPLIES 4
Jai-Rathinavel
Super User
Super User

@Ankush_Jha 
1. Have you clicked OK for the below prompt (refer image) when you sign in ?
2. You can also add the microsoft account to your system which will be found under the Start menu 

JaiRathinavel_0-1762012736176.png

 

Thanks,

Jai

 




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Hi @Ankush_Jha ,

Thanks for reaching out to the Microsoft fabric community forum. 

 

I would also take a moment to thank @Jai-Rathinavel  and @ribisht17   , for actively participating in the community forum and for the solutions you’ve been sharing in the community forum. Your contributions make a real difference.

I hope the below details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you .

Please go through the below solved issue which may help you in resolving the issue.

Solved: BI Desktop asking me to sign in multiple times eve... - Microsoft Fabric Community

 

 

Best Regards, 
Community Support Team  

Hi @Ankush_Jha ,

I hope the above details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you .

 

Best Regards, 
Community Support Team 

ribisht17
Super User
Super User

hi @Ankush_Jha 

 

Probably this might be the reason - Turn off the option>preview feature that saves to one drive and sharepoint

Please check the related articles here.


Microsoft Learn – Troubleshooting Sign-In
Fabric Community – Power BI Desktop Keeps Asking to Sign In
UMA Technology – Fix Power BI Desktop Login Issues

 

Regards,

Ritesh

Community Champion

Please mark the answer if helpful so that it can help others

Dance-Sing with Data -BI & Analytics

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