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yesoriginal
New Member

Power BI Desktop logging out

Hello everyone

I have a problem with Power BI Desktop that, while not critical, is quite annoying.

I always work under one user account on my PC and one Power BI account. But a few weeks ago, I tried logging into the main Power BI account simultaneously on two users in Power BI Desktop. It logged in on the second one, but started throwing authentication requests on the first one.

And if it were just one request and that's it - no big deal. But it asks me to log in every time I open any pbix project, and twice at that.

With the second user everything is fine. I logged in with a different account on it and this problem doesn't occur there. But on the main one, it asks me to log in twice every single time.

Two-factor authentication is set up on the account, and now to open any project I need to perform the following steps:

  • I open the project - a password entry window pops up
  • I enter the password - an authentication code window pops up
  • I enter the code - it loads for about 5 minutes
  • Only after this does the project open in the background, but it throws up the password entry window again
  • I enter the password, then the code, wait another 5 minutes, and only then can I work normally

But every time I need to publish a project or add a visualization from the store, I have to repeat these same steps. And sometimes it can pop up even while working in the project.

1 REPLY 1
Shahid12523
Community Champion
Community Champion

Clear credentials: Use Windows Credential Manager to remove Power BI entries.
Reset Power BI state: Delete %APPDATA%\Microsoft\Power BI Desktop\User.zip.
Avoid dual login: Use the account on only one Windows profile.
Disable preview features: They can trigger unstable auth behavior.
Update Power BI Desktop: Latest versions include login fixes.
Open Desktop before PBIX: Reduces mid-session auth issues.

 

Shahed Shaikh

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