Power BI Desktop dont open

[rafa97cteep]

Hi guys!

My BI was working normally on sunday... but when I tried to run the BI on Monday, it just didn't open....

and it doesn't give any error, it just doesn't open...

I already updated, I went back to an older version, but without solution =/

[v-luwang-msft]

Hi @rafa97cteep ，

Please try below tips to troubleshoot this problem first:

• Check if the solution here could fix the issue.
• Launch Power BI desktop as Administrator.
• Try to start Power BI Desktop under Clean boot.
• Try to install previous versions.
• Check whether issue is caused by gateway. Reference: Resolve Issues when Power BI Desktop will not launch
• Take a look at the Event Viewer to see if there are any application errors logged.

Best regards

Lucien

[rafa97cteep]

someone?

[rafa97cteep]

@Arul  Thanks, but this dont work =/

Now i downloaded my BI Online file and when I clicked it opened... but when i try open the file again it dont open =/

[Arul · Accepted solution]

@rafa97cteep ,

try below steps

https://community.powerbi.com/t5/Desktop/Unable-to-open-Power-BI-Desktop/m-p/2143620 

Thanks,

Arul