Potential Bug When Opening Embedded PowerApp from Desktop and Service

[karimabdelrazek]

Not sure where to post this, but here goes. When trying to open an embedded PowerApp from my Desktop (Version: 2.122.746.0 64-bit (October 2023)), my browser (Edge Version 118.0.2088.57 (Official build) (64-bit)) continuously cycles through several loading spinner messages, lasting for several minutes, before generating an error saying unable to open the app. Is this a known bug? If yes, does anyone know what the workaround is? I've come to a complete standstill till this gets resolved.

[Anonymous]

Hi @karimabdelrazek ,

Please have a try.

• You may have the “Preload app for enhanced performance” option enabled in your app settings, which can cause the app to load slowly or not at all.
• You may have some cache or cookies issues in your browser, which can prevent the app from loading properly. You can clear the cache and cookies for your browser
• You may have some access or permission issues with your app, which can cause the app to show an error message.

Guidelines and troubleshooting when working with embedded canvas apps - Power Apps | Microsoft Learn

PowerApp: This app stopped working. Try refreshing... - Power Platform Community (microsoft.com)

Solved: Embedded powerapp suddenly not working - Power Platform Community (microsoft.com)

How to Get Your Question Answered Quickly 

If it does not help, please provide more details with your desired output and pbix file without privacy information (or some sample data) .

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[karimabdelrazek]

@Anonymous . Thank you for the reply. The only solution I hadn't tried was disabling the "preload app for enhanced performance". I tried to disable this feature, but I keep getting a message saying the app is locked by me. I've tried multiple actions but still can't get this feature disabled. Any ideas on how to overcome this?

[Idrissshatila]

Hello @karimabdelrazek ,

if you didn't find an answer you could reach out to microsoft support 

https://support.powerbi.com

If I answered your question, please mark my post as solution, Appreciate your Kudos 👍

Follow me on Linkedin
Vote for my Community Mobile App Idea 💡