PPUInformation not allowed for premium caller - error when refreshing

[Paulo84]

Hi All, 

I have a variety of reports with dataflow datasources which are based on Dynamics entities. However, starting today when trying to refresh these reports in desktop I am receiving the following error - but only for the dynamics data sources. 

The underlying dataflows refreshed successfully this morning with no errors. 

Even creating a new report and trying to add one of these dataflows causes the same error. 

I have also tried clearing global permissions on the datasources, to no avail. 

Any assistance would be greatly appreciated. 

-Paul

[dnachimow]

It seems as if this issue has resurfaced. Identical scenario to what you described. I'm opening a ticket open with Microsoft now, but curious if anyone else is experiencing this. @Paulo84 

[dkalinai]

Unfortunately yes, I have the same issue as you.

[Paulo84 · Accepted solution]

Hi All, 

I lodged a support ticket to investigate this issue. It appears there is currently an issue with dataflows in PPU workspaces being refreshed through a report in Power BI desktop. 

Response from Microsoft indicates a fix will be deployed in the 3rd week of May 2021:

"We have an Outage from Product end,  if  premium per user license is assigned to a Workspace, we are unable to connect to Dataflows  from that respective workspace in Power BI Desktop.

Our Product team is working to fix the Outage and ETA for the fix is given as end of 3rd week of May. Once the fix is deployed, you will be able to connect to Dataflows from Power BI Desktop."

In the meantime, a workaround is to change the workgroup to "Pro" to facilitate a refresh through Desktop. 

[EvandroBI]

Passo pelo mesmo problema!

[amitchandak]

@Paulo84 , It is giving some issue with premium user. Hope no issue with subscription. First check that.

if that is fine, Log an issue or support ticket

issue : https://community.powerbi.com/t5/Issues/idb-p/Issues

Support : https://powerbi.microsoft.com/en-us/support/

[Paulo84]

Thanks @amitchandak , 

I have a Premium Per User Licence - I double checked my profile, and it is still showing I have a premium per user licence. 

[Anonymous]

HI @Paulo84,

Did this issue only appear on the dynamic data source? I'd like to suggest you test with a common data source to confirm if this issue more relates to the compatibility of PPU and dynamic datasource. (they may cause by feature or interface changes)

Regards,
Xiaoxin Sheng