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PurpleWave22's avatar
PurpleWave22
Advocate II
2 years ago
Solved

PDF Export not Exporting Full Pages

Hello,   I routinely export desktop PBI reports to PDF for sharing in newsletters. Today, for some reason, when I exported to PDF, only about the top left quarter of each page is exported instead o...
  • Anonymous's avatar
    Anonymous
    2 years ago

    HI PurpleWave22,

    This is a known issue on export contents when you try to export PDF from power bi desktop.

    For this issue, you can try to publish to power bi service side then use the export to PDF features and it should work. Power bi team are working on it and I will update here if any ETA.

    Update: 

    Please refer to the steps below to update the Webview2 component this will help in resolving the issue:
    1. Launch Power BI Desktop
    2. Once it's running, open the Task Manager and expand Power BI Desktop:

    3. Right-click on the WebView2 GPU Process and select "Properties"
    4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    (Note, this example screenshot shows a lower Product Version, so it does not have the fix)


    5. If this version is higher than 118.0.2088.76, please have the customer download and try the fixed version runtime for 117.0.2045.60 here:
    https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
    6. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
    7. Set the environment variable WebView2FixedVersionFolder to the file path.
    Ex: WebView2FixedVersionFolder
    8. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
    9. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.
    If the problem remains unresolved, please feel free to contact me.

    Regards,

    Xiaoxin Sheng