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kb177's avatar
kb177
Icon for Helper II rankHelper II
3 years ago

PBI Service unable to refresh

Hi,

 

I'm trying to schedule refresh for one of the data set and in the Data source credentials section its showing below error.

 

My data source is on  shared/Network folder not on Sharepoint

 

I have tried Edit credentials but there's no change

 

Its just loading and nothing is happening

 

 

 

 

 

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi kb177,

    Can you please share some more detail information about these? It should help us clarify your scenario and test for troubleshooting. (e.g. data source type, connection mode, gateway type and configuration...)

    How to Get Your Question Answered Quickly  

    Regards,

    Xiaoxin Sheng

  • Is this an on-premise data source? If yes, did you configure a gateway connection for it?