Organizational Account no longer option to enter credentials. Can't refresh data.

[LizzieU]

Hello,

I've got a report that gets updated daily with data that gets downloaded as spreadsheets and the data source files are overwritten with the new data each time. Usually when I got to refresh the data I have to enter my Organizational Account credentials to connect to Sharepoint. All fine. 

But for the last two days I have not had the option of Organizational Account in the credential pop up. I have tried clearing and resetting the Data Source settings as per a collegaues suggestion, but this has not worked. Any help much appreciated!

[LizzieU · Accepted solution]

Solved!

I ended up uninstalling and reinstalling Power BI desktop. Then opening the file with the issues, clearing the data source permissions and re-entering them/logging in again when prompted. There was a bit more clicking and refreshing on some of the queries in the Transform window, buit eventually it sorted itself out.

[rict]

HI, 

I already tried to uninstall and reinstall the Power Bi Apps

not working

Anything else i can try to make the Organizational Account appear?

Tq

[amitchandak]

@LizzieU , Enable these two preview features and then try again

[LizzieU]

Thanks @amitchandak I did this but it has not made any difference - closed and restarted Power BI afterwards. I've cleared the cache too.