On Premises Data Gateway (Personal Mode) Installation Error

[Siddharth999]

Hi, I am unable to install the On Premises Data Gateway ( Personal Mode). It is stuck on finding the file of "(29490C40-4E15-41C1-B0CE-ACA904096754)v15.214.8\DataMovement.PersonalGatewayComponents.msi". It is also the same issue once i login my system each time it is open on window installer and stuck at browse window. I think I might need to old version to reinstall first to get it solved. Kindly help me to solve it asap.@cskoglund @v-haibl-msft 

[v-yiruan-msft]

Hi @Siddharth999 ,

It seems like you got failed when install the personal gateway. In order to make further troubleshooting and give you sutiable solution, could you please check or try the following info?

• If your system meet the minimum system requirements for the Power BI Personal Gateway.
• If run the installation file as an administrator (select "Run as Administrator")
• Uninstall the gateway and clear the cached files, re-download the installation file and re-install it Install the on-premises data gateway (personal mode)

Best Regards

[Siddharth999]

Hi, I already tried that solution only after that I post my question.  There is No app with the name of Gateway in control panel to unistall.

I hope you understand my issue now.

[AlannahNgaire]

I have this exact issue! and the same box pop up, I cannot find a solution anywhere

[Siddharth999]

My problem is solved automatically when my Admin clear the registry and all the stuck installation files.

[Idrissshatila]

Hello @Siddharth999 ,

try following these steps https://youtu.be/LZLB0Iim7u8?si=jfFD-BfJaXyUpEHt

[Siddharth999]

@Idrissshatila  This is very basic information and simple installation steps that i already know. I have different issue during the process of installation.