Forum Discussion
Advocate IIOLE DB or ADC error: [outsource.error] An error happened while reading data from the provider
Advocate IIDo the error happens in Power BI service when a refresh is scheduled?
These are manual refreshes in Power Bi Desktop only
If so, did it just start happening or has it always happened
It has always happened, but not every single time. 50/50
Can you refresh your data with no issie in Power BI Desktop?
No - Power Bi Desktop is where I get the error message
You said you connect to two different SQL servers
Is the issue only happening for one of the servers?
Yes - the issue only happens on the secondary server.
Super UserInteresting. If you are connecting through Get Data->SQL Server, then likely you are using the canned provider installed with Windows. So while it could be the cause, I doubt it
If you can pull data from one sql server and not another, I don't think it is an issue with the data provider
I'm wondering if it is a networking issue (firewall) between your desktop and the server
Are the sql servers installed on physically different servers or virtual machines, or are they on the same physical server?
Can you preview the data from the bad sql server in the query editor?
- gsalas
Confirming that I do indeed use the Get Data -> SQL Server interface.
The SQL Servers are located on physically different machines in completely different cities. The one in Toronto (primary server) works fine. The one in Atlanta (secondary server) is the one I have trouble with.
Data preview works fine on the problem tables. I can also manually refresh the table in question from the "Tables" panel in the Canvas screen (Ellipses --> Refresh Data). The only time the query fails on the secondary (Atlanta) server is when I refresh the entire report at once.
- blopez11
If you are able to see the data in the query editor, then I really doubt the data provider is the issue
I don't know your proximity to the Atlanta or Toronto server, so not sure whether query latency would be the issue
However, it seems that somewhere along the path to the Atlanta server, something is terminating the connection
I can't say for sure, but it seem that a rounter or network appliance is terminating the tcp connection, maybe b/c the connection is idle longer than some configured timeout
I would recommend possibly having one of your network guys install fiddler or wireshark on your desktop to maybe gain some insight into the network traffic from/to your desktop to the Atlanta server
Sorry I can't be of any further help,
- gsalas
Thanks for your help. Unfortunately, we don't really have a network "guy." Just my DA who says that the SQL Server is runing the queries fine. The servers are leased, so we have little to no control over the connectivity settings. Hopefully Microsoft will build some kind of "buffering" into the report refreshes function so that an interrupted connection doesn't kill the whole refresh.