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danielpcamara's avatar
danielpcamara
Resolver I
4 years ago
Solved

OData that was working, stops

I have a OData base dashboard that worked fine for over a year, and today, stopped. I got a BI Service alarm saying that the refresh has fail. When I pull the pbix file this was the message:

It says "We couldn't connect. Exclude your credentials and try again later.".

 

I try that and didn't work. I don't remember why didn't use Sharepoint List for this case. But is there a way to correct this without changing the datasource? What is causing this?
This refreshes every day, and the first error occured yesterday (Sunday, 12/06/2022 13:03)

 

Update1: I remember why I use OData. In this case, it queries faster than a Sharepoint List.

  • So, in the end, my real problem, was that I could not find and delete the old credential saved in my PBI Desktop.

     

    Then I solved by:

    1. Unintalling PBI Desktop;
    2. Deleting all REG related to PBI (I dont know if this was really nescessary):
    3. Delete the file "C:\Windows\prefetch\PBIDESKTOPSETUP_X64.EXE-5921B703.pf" (I dont know if this was really nescessary);
    4. Reistall PBI;
    5. Refresh the Query;
    6. Publish the Dashboard in PBI Service;
    7. Reset the Scheduled refresh.

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  • So, in the end, my real problem, was that I could not find and delete the old credential saved in my PBI Desktop.

     

    Then I solved by:

    1. Unintalling PBI Desktop;
    2. Deleting all REG related to PBI (I dont know if this was really nescessary):
    3. Delete the file "C:\Windows\prefetch\PBIDESKTOPSETUP_X64.EXE-5921B703.pf" (I dont know if this was really nescessary);
    4. Reistall PBI;
    5. Refresh the Query;
    6. Publish the Dashboard in PBI Service;
    7. Reset the Scheduled refresh.