Not able to visuals "we could not get the visual due to an authentication error". Please help

[Anonymous]

Getting above error, it was normal till yesterday

[Anonymous · Accepted solution]

Issue is resolved now, restarted system and it worked

[Anonymous]

Hi @Anonymous ,

I'm glad you solved your problem, please mark your answer as a solution so that other members can find it faster.

Best regards,

Community Support Team Selina zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[Anonymous]

Hi @Anonymous ,

Please try reconnecting to the data source and refreshing to see if it still gives you errors.

At the same time, make sure you still have access to this data source and the path where data source located in is right.

Best regards,

Community Support Team Selina zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[ribisht17]

@Anonymous 

You need to check the user_name password which is being set for your data-set

Regards,

Ritesh

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[Anonymous]

Hi Ritesh, I am using excel files in local drive and in SharePoint as data source.

I haven't set any User_Name & Password for my dataset.

Sorry if I am incorrect