Model view error (black veil)

[Anonymous]

Hi,

I have a problem with my model viewer. Everytime I try to edit relations in it, some kind of black veil blocks me from my tabels. It also effects other parts of Power-BI such as the file-menu when I use its drop-down function. The black veil blocks me from clicking on certain buttons. Can anyone help? 

[amitchandak]

Can you share screen shot?

[Anonymous]

[Anonymous]

[Anonymous]

Hi @Anonymous ,

Could you please provide the version of your Power BI Desktop? If the version is not the latest, you can get it from this link and install. Please check if the issue persists after installed... Thank you.

Best Regards

Rena

[Anonymous]

Versie: 2.79.5768.663 64-bit (march 2020)

[Anonymous]

Hi @Anonymous ,

Please follow the steps in the solution of the following link and check if it works.

https://docs.microsoft.com/en-us/power-bi/desktop-get-the-desktop#power-bi-desktop-loads-with-a-partial-screen

In addition, please try to max and re-max Power BI window. Later may need to restart Power BI Desktop and server.

Best Regards

Rena

[Anonymous]

Thanks Rena, except the solutions u offer don't work.. Min- and maximizing my window of PBI desktop doesn't work. And the blurry app solution also led to nothing. Good efforts though and I so appreciate your efforts to solve my problem. 

[Anonymous]

Hi @Anonymous ,

Sorry I can't reproduce your issue in my side. Maybe you can try to create a support ticket ask for help if you are with pro license.

Best Regards

Rena