Forum Discussion
You_Lose
4 years agoRegular Visitor
Microsoft Authenticator Authentication Failed
Good evening everyone, I use the Microsoft Authenticator app to log into my Power Bi Services accounts I ended up deleting the account I use from the app and that's why I can't log into the platfor...
- 4 years ago
You_Lose Your tenant admin should be able to help with this by adding a number or enabling an alternate method for you to access the account in order to reinstate the authenticator.
Syndicate_Admin
2 years agoAdministrator
I'm in the same situation.... How do you apply?
- foodd2 years agoCommunity Champion
AllisonKennedy's response above "Your tenant admin should be able to help with this by adding a number or enabling an alternate method for you to access the account in order to reinstate the authenticator." Please open a service request with your internal support folks for this issue.
- Syndicate_Admin2 years agoAdministrator
I am the tenant manager.... I can't do it because I just can't log in...... How is it solved?
- Syndicate_Admin2 years agoAdministratorI solved my problem by contacting Microsoft Technical Support: https://support.microsoft.com/es-es Greetings Juan Suyon