Forum Discussion
You_Lose
4 years agoRegular Visitor
Microsoft Authenticator Authentication Failed
Good evening everyone, I use the Microsoft Authenticator app to log into my Power Bi Services accounts I ended up deleting the account I use from the app and that's why I can't log into the platfor...
- 4 years ago
You_Lose Your tenant admin should be able to help with this by adding a number or enabling an alternate method for you to access the account in order to reinstate the authenticator.
AllisonKennedy
4 years agoCommunity Champion
You_Lose Your tenant admin should be able to help with this by adding a number or enabling an alternate method for you to access the account in order to reinstate the authenticator.
OlegV2
3 years agoFrequent Visitor
- AllisonKennedy I am the only admin and the only user! And after filling in an email and a password I am asked to fill in a code from an authanticator app.
- And the account in the app stopped showing codes and stopped being clickable. So deleted it. After that I tried to recreate it, but during recreation the authanticator app asks me show a code from the authanticator app. And I cannot show the code from the app, because there this account is not in the app...I am creating it!
- I DO NOT KNOW WHAT TO DO. PLEASE HELP ME.
- SchBI673 years agoNew Member
Hi,
I am having the same problems. Did you find a solution?
Thanks
Serge
- miguel_ozon2 years agoNew Member
Having the same problem!! I'm very close to lose my mind. Please help