Forum Discussion
You_Lose
4 years agoRegular Visitor
Microsoft Authenticator Authentication Failed
Good evening everyone, I use the Microsoft Authenticator app to log into my Power Bi Services accounts I ended up deleting the account I use from the app and that's why I can't log into the platfor...
- 4 years ago
You_Lose Your tenant admin should be able to help with this by adding a number or enabling an alternate method for you to access the account in order to reinstate the authenticator.
AllisonKennedy
4 years agoCommunity Champion
You_Lose Your tenant admin should be able to help with this by adding a number or enabling an alternate method for you to access the account in order to reinstate the authenticator.
Syndicate_Admin
4 years agoAdministrator
The same thing is happening to me. The professional account is mine and I turned it into Admin verifying through the codes offered by Power BI for the domain. I don't understand that I have to do to ponder getting out of that loop.
I've been like this for days. And there's no way to talk to someone from Microsoft support.
Best regards.