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gabriel_cast_am
New Member

Measure and chart

I have a call handling dashboard, and 3 measures to calculate the expiration of these calls in < 3 days, 4 to 6 days, and >7 days.

But when I add these measurements to a donut chart, the chart looks exactly how I want it.

 

But when clicking on the graph measure, it does not filter the other dashboard visuals. It is as if the measurement were static and fixed.

How to solve? Thank you very much!

Captura de tela 2022-10-16 135647.png

1 REPLY 1
Shaurya
Memorable Member
Memorable Member

Hi @gabriel_cast_am,

 

There could be these two possible reasons:

 

  1. You have turned off interactions between your visuals. You can enable it by going to Format->Edit Interactions.
  2. The measures that you have created for Duration calculation could be using ALL which would then ignore any filter context applied.

 

Did I answer your question? Mark this post as a solution if I did!
Consider taking a look at my blog: Forecast Period - Previous Forecasts

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