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Anonymous's avatar
Anonymous
Not applicable
5 years ago
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Lost Customer Analytics

Hello all,    I've been testing a measure to analyze lost customers but it is not working correctly.   The measure I am using is:   Advanced Lost Customers = var CustomersPurchased = CALCU...
Need Help
  • v-kkf-msft's avatar
    v-kkf-msft
    5 years ago

    Hi Anonymous ,

     

    Because the date range you set in the "CustomersPurchased" variable is from the previous year to the half of the previous year, so the calculation results in 8/2020 - 1/2021 will include CustomerCode 11. 

     

     

    You can try the following formula:

     

    Advanced Lost Customers = 

var CustomersPurchased = 
CALCULATETABLE(
    DISTINCT(transactions[CustomerCode]),
    FILTER(
        ALL('transactions'),
        'transactions'[Date] >= EDATE( MIN('Calendar'[Date]), -7) &&
        'transactions'[Date] < EDATE( MIN('Calendar'[Date]), -6)
    )
)

var PriorCustomers = 
CALCULATETABLE(
    DISTINCT(transactions[CustomerCode]),
    FILTER(
        ALL('transactions'),
        'transactions'[Date] >= EDATE( MIN('Calendar'[Date]), -6) &&
        'transactions'[Date] < MIN('Calendar'[Date])
    )
)

return

COUNTROWS(EXCEPT(CustomersPurchased,PriorCustomers))*-1

     

    If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

    Best Regards,
    Winniz

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