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powerbiexpert22's avatar
powerbiexpert22
Impactful Individual
2 years ago
Solved

lost customers

the lost customers should show 0 it is showing 4 as below highlighted, i have created 3 measures to calculate lost customers.

lost customers are those customers who have not done any purcase last 2 months

 

please see sample pbix file:

https://drive.google.com/file/d/1d0xhBx_VIL-Z9XRR5TaJIKwaGUGK8FqK/view?usp=drive_link

 

 

 

 

Lost Customers Logic:

 

saleslast2months =
CALCULATE(Sales[salesamount],
DATESINPERIOD('Date'[Date],LASTDATE('Date'[Date]),-2,MONTH))
 
lostcustomer_flag =
IF(ISBLANK(Sales[saleslast2months]),"Lost",Sales[salesamount])
 
LostCustomers =
CALCULATE(
    DISTINCTCOUNT(Customers[customer_id]),
    FILTER(Customers,[lostcustomer_flag]="Lost"))
 
 
Need Help
  • NaveenGandhi's avatar
    NaveenGandhi
    2 years ago

    Hi powerbiexpert22 

    The output seems to be working as per the logic[No purchase in last 2 month], as of 12-01-2024 c1 has made a purchase while other 4 has not. 

    Can you explain the requirement a bit more elaborate?

    If this post helps, then please consider Accept it as the solution to help the others find it more quickly. Appreciate you kudos!!

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6 Replies

  • NaveenGandhi's avatar
    NaveenGandhi
    Memorable Member
    2 years ago

    Hi powerbiexpert22 

    The output seems to be working as per the logic[No purchase in last 2 month], as of 12-01-2024 c1 has made a purchase while other 4 has not. 

    Can you explain the requirement a bit more elaborate?

    If this post helps, then please consider Accept it as the solution to help the others find it more quickly. Appreciate you kudos!!

    Follow me on LinkedIn!!!


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  • powerbiexpert22's avatar
    powerbiexpert22
    Impactful Individual
    2 years ago

    Hi AnkitaaMishra , NaveenGandhi 

     

    Lost customers are those customers who placed orders before last 2 months from the specified date however they did not place any order within last two months from the specified date , below is the explanation based on the data 

    DateLost Customer CountReason
    12-01-20240There are no customers who placed any order before 12-Nov-2023
    14-02-20240There are no customers who placed any order before 14-Dec-2023
    15-02-20240There are no customers who placed any order before 15-Dec -2023
    16-03-20240There is 1 customer who placed orders before 16-Jan-2024 i.e C1 on 12th Jan 2024 but he placed another order on 14th Feb 2024 so he is not the lost customer
    26-04-20242There are 2 customers who placed orders before 26-Feb-2024 i.e. C1,C2 and they have not placed any order between 26-Feb-2024 and 26-Apr-2024 so these two are lost customers
    28-04-20242There are 2 customers who placed orders before 28-Feb-2024 i.e. C1,C2 and they have not placed any order between 28-Feb-2024 and 28-Apr-2024 so these two are lost customers
    31-05-20243There are 3 customers who placed orders before 31-Mar-2024 i.e. C1,C2,C3 and they have not placed any order between 31-Mar-2024 and 31-May-2024 so these three are lost customers