Forum Discussion

JoseDavidM's avatar
JoseDavidM
Helper I
5 years ago
Solved

Issue with report access

I have just published a very simple report (just sliders and tables) in a common used workspace; a lot of users that i already grant access to the report are reporting the following error.    ...
Need Help
  • aj1973's avatar
    aj1973
    5 years ago

    JoseDavidM 

    Because you were not sharing the workspace, you were sharing the Report. Besides how were you sharing the report? Public URL?

     

aj1973's avatar
aj1973
Community Champion
5 years ago

Hi JoseDavidM 

The message is clear, only Users with pro license can access the report. Do users have a pro license

It doesn't matter what visuals you are sharing in the report

 

  • JoseDavidM's avatar
    JoseDavidM
    Helper I
    5 years ago

    Thank you for the answer. why the same user can access other reports that are published in the same workspace?

    • aj1973's avatar
      aj1973
      Community Champion
      5 years ago

      JoseDavidM 

      Because you were not sharing the workspace, you were sharing the Report. Besides how were you sharing the report? Public URL?

       

      • JoseDavidM's avatar
        JoseDavidM
        Helper I
        5 years ago

        Actually this help me, i was sharing the report in the wrong way

    • HashamNiaz's avatar
      HashamNiaz
      Solution Sage
      5 years ago

      Hi !

      The licensing reinformacment will enforce once you published those reports. Try publishing the report which user have access to now, and after publishing the report again user will not be able to see it without having Pro License.

      • JoseDavidM's avatar
        JoseDavidM
        Helper I
        5 years ago

        Sorry, i got loss in translation. i didnt understand very well, do you mean that all my user will eventually loss access to all the reports because an issue with the organizational licence?