Invalid data source credentials

[Anonymous]

Hi,

When I connect to a data source in Power BI desktop, it connects successfully however, when I try to connect in Power BI service, I get the below error-

Can you people suggest?

[vanessafvg]

have you connected before via the service?

[vanessafvg]

sorry I am not sure, but have you tried to delete and republish?

[Anonymous]

@vanessafvg Not Yet, I have 3-4 reports and it behaving the same way. 

And, I dont want to republish the reports as those have already been shared with multiple users.

[vanessafvg]

interesting!   and you can obviously look into the blog storage in azure.  Must be some kind of authentication issue via the service

saw this old post, maybe it can help?

https://community.powerbi.com/t5/Service/The-credentials-provided-for-the-AzureBlobs-source-are-inva...

[Anonymous]

@vanessafvg Alright, would take a look, and it's not only blob storage.

This report connects to anothet data source, Azure SQL, and I am getting the same error while attempting connection to it.

And these IPs are whitelisted as well.

[v-kkf-msft]

Hi @Anonymous ,

Please try to use standard gateway to refresh dataset though the data source is in cloud.

Best Regards,
Winniz

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

@vanessafvg Yes, it was working fine before and I have refreshed the data in past.