Installation issue

[Anonymous]

Hi, 

I´m facing an installation issue, the version I have installed it´s v2.79.5768.721 from March 2020.

I have a report made from a colleague with the latest version, april 2020.

I can upgrade the version, unistall and reinstall, etcc always have the same error:

I´ve tryed to install again the same version March 2020 to overwrite the settings, and no luck, same issue.

Tryed to searc in the web for a PBIDestokp_x64.msi and the installer complaints of the version, no luck.

Anyone has this version installed and can share with me the PBIDestokp_x64.msi who is in his local path C:\ProgramData\Package Cache\{7a574e7a-6185-40bd-a949-5331fec705ab}v2.79.5768.721\ and I can try to unistall and reinstall the April 2020 version?

Any other idea I can follow?

Thanks in advance!

[Anonymous]

Hi @Anonymous,

It seems like you are trying to install power bi with a download launcher but it failed by can't access to the specific network resources. I'd like to suggest you try again with full offline pack or check your network status, policy, and firewall rules if they block the requests.

Microsoft Power BI Desktop 

Power BI URLs for whitelisting 

Regards,

Xiaoxin Sheng

[Anonymous]

I can upgrade the version, unistall and reinstall, etcc always have the same error:

Wanted to mean

I can NOT upgrade the version, unistall and reinstall, etcc always have the same error:

sorry for my english