Inicio de sesión en Power BI Desktop con varias cuentas

[JavierGonz]

Trabajo con Power BI Desktop iniciando sesión con varias cuentas de empresa. Cada vez que inicio sesión con una cuenta no asociada a windows me pide con excesiva frecuencia que introduzca los datos de acceso a la cuenta (cuenta y contraseña), después tarda unos 4 minutos, me vuelve a pedir los datos de acceso y vuelve a tardar otros aproximadamente 4 minutos hasta que me da acceso. Aunque este trabajando en el archivo de Power BI con la sesión iniciada me vuelve a pedir acceso con bastante frecuencia y a repetir los tiempos de espera antes mencionados. La experiencia de uso es muy mala. Esto no me ocurre cuando inicio sesión en la cuenta identificada como asociada a windows. Si algún miembro de la comunidad ha tenido esta experiencia y me puede ayudar a solucionarlo lo agradezco mucho.

Un saludo

[v-yaningy-msft]

Hi, @JavierGonz 

After testing, it does not reproduce your current problem: when logging into PBI Desktop with another account, it frequently prompts the problem of logging into the account (without logging into the browser)
1. What is your current version of PBI Desktop? If so, are you able to install the latest version of PBI Desktop.
Download Microsoft Power BI Desktop from Official Microsoft Download Center

2. You can try to log in to all the accounts you were used in your browser, and when you log in to PBI Desktop with an account, the browser switches to the corresponding account.

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[JavierGonz]

Hello @v-yaningy-msft 

I use the last version of Power BI 2.132.1053 2024 august.

I work with 2 accounts:

The problem is the second one. The one connected to Windows doesn't ask me to log in continuously, the other one does. I'm logged in to the browser with that account
Power BI show 

Power BI Desktop frequently asks me to log in with the second account

On the next screen you have to wait more than 3 minutes

Thank you for your help

[v-yaningy-msft]

Hi, @JavierGonz 

Did this kind of problem occur when you used other versions of PBI Desktop before? If not, we recommend that you install the previous version of PBI. Or clear browser cache, cookies, history, etc.

If it still does not work. Given can't reproduce your problem at this time, I can't tell what's causing your problem.You can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Fabric Community

Thank you for your understanding.

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[JavierGonz]

Hello @v-yaningy-msft 

I have done the following:
Clear Power BI Desktop cache
Clear browser cache
Install an older version of Power BI Desktop, July 2024

I am still having issues with logging into one account, not with other accounts. I have opened a support ticket with Microsoft and am addressing the issue with them. I will report back when it is resolved to help the community.
Regards