How to publish the report from Power BI desktop using different tenant?

[rile14]

Hi everyone,

I work for a client where they crated a B2B account for me, using my existing email address. Now I need to publish the Power BI report from Power BI Desktop to the client's Power BI Service. However, I struggle to do that as Power BI Desktop is not showing the client's workspace. How can I switch the tenant in Power BI Desktop so that I can publish the report to the client's workspace?

I logget in to the Power BI Service and switched the tenant, so there I can see the client's workspace.

Thank you.

[SacheeTh]

Hi @rile14,

I'm just giving you the steps from @Bibiano_Geraldo's solution to answer your prob.

1. Log Out from Your Current Account in Power BI Desktop

• Open Power BI Desktop.
• Go to File > Options and Settings > Options.
• Navigate to Global > Security and click Clear Cache under "Clear Data Cache." This ensures no cached credentials interfere.
• Go to the top-right corner of Power BI Desktop, click your account icon, and select Sign Out.

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2. Log In with Your Client's B2B Account

• Click Sign In at the top-right corner of Power BI Desktop.
• Use the credentials for the client’s B2B account (the one created for you by the client).
• Ensure you use the same email address associated with the client’s tenant.

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3. Verify Access to the Client's Workspace

• After signing in, go to Home > Workspaces in Power BI Desktop.
• Ensure you can see the client’s workspace where you intend to publish the report.
• If the workspace is still not visible:
  • Verify that you have been granted access to the workspace in the client’s tenant.
  • Log in to Power BI Service (browser) and confirm the correct workspace is available there.

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4. Publish the Report

• Open the report in Power BI Desktop.
• Go to File > Publish > Publish to Power BI.
• Select the client’s workspace when prompted.

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5. Switch Tenant in Power BI Service (If Necessary)

If you still cannot see the client’s workspace in Power BI Desktop but can see it in Power BI Service:

• Log in to Power BI Service in your browser.
• Switch to the client’s tenant using the Tenant Switcher (click your profile picture > Select the client’s tenant).
• Once switched, return to Power BI Desktop and repeat the publishing steps.

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Additional Tips

• Browser and Desktop Tenant Sync: Ensure that the logged-in account in Power BI Service (browser) matches the account in Power BI Desktop.
• Clear Cache: Clearing the cache can resolve tenant-related sync issues.
• Role Confirmation: Ask the client to confirm that you have a Contributor or Member role in the workspace.

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If these steps don’t work, let me know what issues you’re encountering for further troubleshooting!

[Bibiano_Geraldo · Accepted solution]

Hi @rile14 ,

Please see if this solution help you: How to choose Directory tenant in PowerBI desktop