Forum Discussion
Super UserHow to keep published reports updated
In this scenario, please check the service log for Enterprise Gateway under:
C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log
Also check the the On-premises data gateway service event log under Application and Services Logs in Event Viewer.
If there's still no usefull message in log, please uninstall gateway and install the latest version of Enterprise Gateway. Please see: Troubleshooting the On-Premises Data Gateway
Best Regards,
Rico Zhou
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Super UserHi selimovd , Anonymous
I installed this time the Enterprise Gateway on WS2016 with SSD and .Net Framework 4.8, even though, I am getting this error messages when I try to login
Thank you in advance.
In this scenario, please check the service log for Enterprise Gateway under:
C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log
Also check the the On-premises data gateway service event log under Application and Services Logs in Event Viewer.
If there's still no usefull message in log, please uninstall gateway and install the latest version of Enterprise Gateway. Please see: Troubleshooting the On-Premises Data Gateway
Best Regards,
Rico Zhou
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.