Forum Discussion

DataVitalizer's avatar
DataVitalizer
Super User
5 years ago
Solved

How to keep published reports updated

Hi Community, I have an on-premise sql server with couple databases which are consumed by many users throught different reports.   Now I am supposed to configure a gateway to allow those users con...
Need Help
  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi DataVitalizer 

    In this scenario, please check the service log for Enterprise Gateway under:

     

    C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log

     

    Also check the the On-premises data gateway service  event log under Application and Services Logs in Event Viewer.

     

    If there's still no usefull message in log, please uninstall gateway and install the latest version of Enterprise Gateway. Please see: Troubleshooting the On-Premises Data Gateway

     

    Best Regards,

    Rico Zhou

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

DataVitalizer's avatar
DataVitalizer
Super User
5 years ago

Hi selimovd 

Thank you for the reply.

Using entreprise gateway how could I simulate the case of installing a personal gateway per user, in other words would I be able to connect/register users to a specific database using their emails addresses so they can get the auto-refresh option in their power bi service ?

Does it require a premium license ?

 

Thank you in advance

selimovd's avatar
selimovd
Most Valuable Professional
5 years ago

Hey DataVitalizer ,

 

the gateways don't require any license.

Don't install a personal gateway for every user. For every dataset one person is responsible. With the personal gateway if this person is on holiday, leaving, finished word or is sick, the data set will not be updated. This will be a nightmare as no user will know which datasets are up to date and which are not. People will lose trust in Power BI.

 

Install an enterprise gateway on a server and then add responsible users to the data sources. Then every person can use the same gateway. When they go on holiday, finish work or leave the company, the data will still refresh.

 

If you need any help please let me know.
If I answered your question I would be happy if you could mark my post as a solution ✔️ and give it a thumbs up 👍
 
Best regards
Denis
 
  • DataVitalizer's avatar
    DataVitalizer
    Super User
    5 years ago

    Hi selimovd 

    I tried to install the entreprise gateway, when I try connecting I get this error message

    One or more errors occurred
    System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.ConfiguratorClientExtensions.<GetClusterUri>d__0.MoveNext()

    I used an account with pro license, and the installation was on win10

     

    Thank you in advance.

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi DataVitalizer 

      Difference between standard mode and personal mode:

      For reference: On-premises data gateway vs. on-premises data gateway (personal mode)

       

      Please refer to requirements from this blog before you download gateway.

      Please download the latest standard mode gateway by this link: Power BI gateway

      For more details about how to download standard mode gateway, you may refer to this blog:

      Download and install a standard gateway

      For reference about how to manage your data source-SQL.

      Once you configure your data source correctly in Service, you can set schedule refresh for your report. Then your report can be auto refreshed. Note: You need to keep the PC which has data source-SQL and installed gateway online, or refresh will fail.

       

      Best Regards,

      Rico Zhou

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

       

       

       

       

      • DataVitalizer's avatar
        DataVitalizer
        Super User
        5 years ago

        Hi selimovd , Anonymous 

        I installed this time the Enterprise Gateway on WS2016 with SSD and .Net Framework 4.8, even though, I am getting this error messages when I try to login

         

        Thank you in advance.