Hierarchy Filter Visual not working

[pxg08680]

Hi Everyone,

I have been using Hierarchy filter for selcting Custom Dates. The inital look for the filter on Desktop is as below

But today when one of my reports is published on to service, the look is changed completely. The format is gone. Below is how it looks on Service,

                                                                                                              I tried to increase the width of the filter but did not work. Can any one help me with this. Thank you

[v-piga-msft]

Hi @pxg08680,

By my tests with the Power BI Desktop Version: 2.65.5313.701 64-bit (December 2018) and publish the report to Power BI Service, everything works as expected like below.

If it is convenient, please share a dummy pbix file which can reproduce the scenario, so that we can help further investigate on it? You can upload it to OneDrive or Dropbox and post the link here. Do mask sensitive data before uploading.)

In addition, you could have a test with my test pbix which has been attached below in your site.

Best Regards,

Cherry

[pxg08680]

Thank You for the response.

I tried to publish the test report that you have attached and this is what happened

                                                                                                      

I am using the below version of power bi

[v-piga-msft · Accepted solution]

Hi @pxg08680,

By my tests again with the same version of Power BI Desktop as yours, I still cannnot reproduce your issue.

I have tested with Google Chrome and Microsoft Edge.

You could clear the cache and cookie of your browser and try again.

Best  Regards,

Cherry

[jppp]

A new version of the visual solving this issue is released at this moment and it will take some hours before it will reach every report. It could be that the browser cache needs to be refreshed.

Thanks, Jan Pieter