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krichmond's avatar
krichmond
Icon for Helper IV rankHelper IV
4 years ago
Solved

Help with "Refresh failed: Metric Direct Mail Volume has failed to refresh" error

I keep getting these emails throughout the day but when I click on the "View The Metric" button it simply takes me to the "Metrics" homepage and nothing appears to be wrong. We only have this one metric as a test and it appears to be updating just fine based on the history. Any idea what may be causing this?

 

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi krichmond ,

    1. Please confirm you have set the Metrics correctly 

    2. Please confirm your dataset can refresh well

    3. If all is right, please try to  create a new Metrics

    For more details, you can read related document: Get started with metrics in Power BI - Power BI | Microsoft Docs

    Best regards,
    Community Support Team_ Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi krichmond ,

    1. Please confirm you have set the Metrics correctly 

    2. Please confirm your dataset can refresh well

    3. If all is right, please try to  create a new Metrics

    For more details, you can read related document: Get started with metrics in Power BI - Power BI | Microsoft Docs

    Best regards,
    Community Support Team_ Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.