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MaironDominguez's avatar
MaironDominguez
Frequent Visitor
3 years ago
Solved

Help with a Calculated Column

Greetings, I need help with the code of a calculated column, what I need is that having an initial date, all the tickets of a certain it staff can be organized considering the estimated resolving ti...
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  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi MaironDominguez ,

     

    Due to today is 8/7/2023, here I use 8/4/2023 as today to have a test to try to get the result you want.

    StartDate = 
VAR _TODAY =
    DATE ( 2023, 08, 04 )
RETURN
    IF (
        Table1[Ranking] = 1,
        _TODAY,
        _TODAY
            + CALCULATE (
                SUM ( Table1[Estimated Resolving Time (Days)] ),
                FILTER (
                    ALLEXCEPT ( Table1, Table1[ITStaff] ),
                    Table1[Ranking] < EARLIER ( Table1[Ranking] )
                )
            )
    )
    EndDate = Table1[StartDate]+Table1[Estimated Resolving Time (Days)]

    Result is as below.

    If you want to dynamic today value, you can replace DATE(2023,08,04) by TODAY().

     

    Best Regards,
    Rico Zhou

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Hi MaironDominguez ,

 

Due to today is 8/7/2023, here I use 8/4/2023 as today to have a test to try to get the result you want.

StartDate = 
VAR _TODAY =
    DATE ( 2023, 08, 04 )
RETURN
    IF (
        Table1[Ranking] = 1,
        _TODAY,
        _TODAY
            + CALCULATE (
                SUM ( Table1[Estimated Resolving Time (Days)] ),
                FILTER (
                    ALLEXCEPT ( Table1, Table1[ITStaff] ),
                    Table1[Ranking] < EARLIER ( Table1[Ranking] )
                )
            )
    )
EndDate = Table1[StartDate]+Table1[Estimated Resolving Time (Days)]

Result is as below.

If you want to dynamic today value, you can replace DATE(2023,08,04) by TODAY().

 

Best Regards,
Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

MaironDominguez's avatar
MaironDominguez
Frequent Visitor
3 years ago

The following is happening: in some cases, there is a gap between the end date of one ticket and the start date of the next, theoretically that shouldn't happen (indicated with arrows). There's also the case (indicated with a dash) where a ticket hasn't ended when the next one starts. I would like to review this. I would also like to add that if a ticket starts or ends on a Saturday or Sunday, it should start or end on the following Monday.