Forum Discussion

Anduve11's avatar
Anduve11
Frequent Visitor
8 years ago

HeatMap - WebGL not supported on Device

I'm trying to create a heatmap and I'm getting an error that says, "Sorry, unable to render. This visual requires WebGL, which is not supported by this device."   How do I enable WebGL on my device...
Need Help
Show and Tell
v-piga-msft's avatar
v-piga-msft
Resident Rockstar
8 years ago

Hi Anduve11,

 

Sorry for the delay.

 

Unfortunately, here is a limitation for HeatMap that this visual requires WebGL, which however may not be supported by every device. In case of seeing the "not-supported error", you may need to try a different machine. Sorry about the limitation.

 

You could find the limitation in this blog.

 

Best Regards,

Cherry

MPDSA's avatar
MPDSA
New Member
7 years ago

I'm having the same problem, and it was working perfectly within a few days.
I do not know what's changed to make it happen.