Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
Beulah
New Member

Heat Map

Hi

I have been using the HeatMap with Postcode and GrossValue. The first picture shows how the heat map appears, then if I zoom it the points disappear, that is shown in 2nd picture. It is the same in PowerBI desktop and also in the Service/the workspace I publish. I do not want the points to disappear. Can anyone please let me know if there is a solution for this? 

HeatMapHeatMapHeatMap when it is ZoomedHeatMap when it is Zoomed

3 REPLIES 3
Anonymous
Not applicable

HI @Beulah,

It sounds like you are work with a third party custom visual and its data points disappear when you use zoom features.

In my opinion, I'd like to suggest you contact the custom visual author to report this scenario and get further support.
Regards,

Xiaoxin Sheng

Hi @v-shex-msft

How do i contact the custom visual author to report this scenario please.?


regards

Beulah

Anonymous
Not applicable

Hi @Beulah,

You can take a look at the release page of heatmap custom visual:

PowerBI-Heatmap 
Regards,

Xiaoxin Sheng

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.