Forum Discussion

SVAPowerBI's avatar
SVAPowerBI
Regular Visitor
5 years ago

Graph Security Connector - Auto-Refresh failed - Re-authentication required

Hello, currently we are using the Graph Security Connector to retrieve data about the Secure Score and Alert Policies. Unfortunately we need to re-authenticate the connector every couple of days, ...
Need Help
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi SVAPowerBI 

1. Access to the resource is forbidden

This error can occur because of expired cached credentials. Clear your internet browser cache by going signing into Power BI and going to 

https://app.powerbi.com?alwaysPromptForContentProviderCreds=true

. This forces an update of your credentials.

 

2. Data refresh failure because of password change or expired credentials

Data refresh can also fail due to expired cached credentials. Clear your internet browser cache by going signing into Power BI and going to 

https://app.powerbi.com?alwaysPromptForContentProviderCreds=true

. This forces an update of your credentials.

For more details about refresh troubleshooting, you can refer to this blog.

 

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

SVAPowerBI's avatar
SVAPowerBI
Regular Visitor
5 years ago

Hello,

I am speaking of the credentials I provide when I connect to the Graph Security Connector. The credentials are used to retrieve data for the report. After a while, the report does not get any new data, because the credentials expired and I have to re-authenticate the Graph Security Connector. 

I dont see how clearing my browser cache will fix this issue. As far as I understand this has to be fixed somehow in Power BI Web or in the Microsoft Tenant somwhere.

Thank you for your replies so far!