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SVAPowerBI's avatar
SVAPowerBI
Regular Visitor
5 years ago

Graph Security Connector - Auto-Refresh failed - Re-authentication required

Hello, currently we are using the Graph Security Connector to retrieve data about the Secure Score and Alert Policies. Unfortunately we need to re-authenticate the connector every couple of days, ...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi SVAPowerBI 

Does Auto-Refresh mean Schedule Refresh ?

The connection mode is Import when we use the Graph Security Connector to get data from Microsoft Graph Security API. Auto Page Refresh only supports the report with Direct Query connection mode. So I think Auto-Refresh should be Schedule Refresh in Power BI Service.

You only need to configure the credential to refresh your dataset if your data source is Microsoft Graph Security API.

Re-authenticate should be caused by credential expired.

So please re-authenticate couple of days to refresh your dataset.

For more details about connecting to Graph Security API.

Due to Graph Security Connector is a preview function, it will still have many defects.

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Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

 

 

  • SVAPowerBI's avatar
    SVAPowerBI
    Regular Visitor
    5 years ago

    Hello,

     

    Thank you for your answer!

    Yes, I mean Schedule Refresh. So there is no way to make the credentials not expire anymore? 

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi SVAPowerBI 

      1. Access to the resource is forbidden

      This error can occur because of expired cached credentials. Clear your internet browser cache by going signing into Power BI and going to 

      https://app.powerbi.com?alwaysPromptForContentProviderCreds=true

      . This forces an update of your credentials.

       

      2. Data refresh failure because of password change or expired credentials

      Data refresh can also fail due to expired cached credentials. Clear your internet browser cache by going signing into Power BI and going to 

      https://app.powerbi.com?alwaysPromptForContentProviderCreds=true

      . This forces an update of your credentials.

      For more details about refresh troubleshooting, you can refer to this blog.

       

      Best Regards,

      Rico Zhou

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

      • SVAPowerBI's avatar
        SVAPowerBI
        Regular Visitor
        5 years ago

        Hello,

        I am speaking of the credentials I provide when I connect to the Graph Security Connector. The credentials are used to retrieve data for the report. After a while, the report does not get any new data, because the credentials expired and I have to re-authenticate the Graph Security Connector. 

        I dont see how clearing my browser cache will fix this issue. As far as I understand this has to be fixed somehow in Power BI Web or in the Microsoft Tenant somwhere.

        Thank you for your replies so far!