Get Percentage of data if dates match

[Anonymous]

Hi All,
I would to created a visual which gives the percentage of tickets closed at first reply.  
The open and closed data is required to be the same as each other to be considered as closed at first reply. 

Example of data is below:
Name       Opened        Closed
James       18/12/19      18/12/19
Lisa           15/12/19      18/12/19
Dave         12/12/19      12/12/19
Joe            06/12/19      12/12/19

[rajulshah · Accepted solution]

Hello @Anonymous,

You can create a calculated column as below:

Closed at first reply = IF(Table[Opened]=Table[Closed],1,0)

% Closed at first reply =
VAR ClosedFirstReply = CALCULATE(COUNTROWS(Table),Table[Closed at first reply]=1)
VAR Total = COUNTROWS(ALL(Table))
RETURN DIVIDE(ClosedFirstReply,Total)

Hope this helps.

[Anonymous]

@Anonymous please try below measure

Measure = 
VAR _total = CALCULATE(COUNT('Table'[Name]),ALL('Table'))
VAR _same = CALCULATE(COUNT('Table'[Name]),FILTER('Table','Table'[opened]='Table'[closed]))
RETURN DIVIDE(_same,_total,0)