Failed to decrypt credentials error

Hi Anonymous ,

You can try the following steps:

Step 1) Open a blank PowerBI file.  Go to "File" -> "Options & Settings" -> "Options" -> Under Global Settings, choose: "Save and Recover" -> "Open Auto Recovery Folder"

Step 2) When you're in the folder, navigate to the "Power BI Desktop" root (The folder name may be slightly different if you installed from the Microsoft Store). In this folder, you will find a file called "user.zip". Open the file and navigate to the folder "Credentials" and find the file "Credentials.bin" and delete that file

More details can be found in the thread:

Solved: Failed to decrypt credentials error - Page 2 - Microsoft Fabric Community

Solved: Error: Failed to decrypt credentials - Microsoft Fabric Community

If your Current Period does not refer to this, please clarify in a follow-up reply.

Best Regards,

Clara Gong

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