Facing issue with Power BI Desktop Installation

[Anonymous]

Hi Folks,

I am using a windows 10 machine , when I am trying to install Power BI desktop for Windows 10 upon launching the application I receive error as below:

Could not load type 'System.Runtime.InteropServices.RuntimeInformation' from assembly 'mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'

can someone please help with resolution of this error or any inputs what this could be related to ?

Thanks,

Shreya Jhavery

[v-henryk-mstf]

Hi @Anonymous ,

There is a minimum standard for installing the desktop version of powerbi, check whether your device meets the following conditions. link

Uninstall the original version, download and install again from the official website.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.

Best Regards,
Henry

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi,

@Greg_Deckler 

My laptop is up to date. 

[Greg_Deckler]

@Anonymous Been going around. I would make sure that you have your latest Windows 10 updates:

Could not load type 'System.Runtime.InteropService... - Microsoft Power BI Community

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".