Forum Discussion
External component as thrown an exception
seems like I'm having the same issue.
doesn't work properly with access.
all of you guys are saying that the problem starts in February. Do you have a February version right?
try to do it with a previous one, not the latest?
maybe its something with the database engine connector.
Hello everyone!
I have been in communication w/Microsoft support - and they encouraged me to change from a folder connection to the pure Access (single file) connection. After doing so - my test files seem to be working better, but still occcassional hiccups After making the suggested changes to my larger data model - 100% failures on attempted refreshes.
All I can offer right now - is to encourage everyone to submit their own case. Maybe get enough people with same errors - might create a sense of urgency. https://powerbi.microsoft.com/en-us/support/free/ See lower right corner for submitting a case. I will add, the technician I am working with does seem very diligent in her efforts - I think it's moving the problem up the ladder is the bottleneck.
I am using the Dec release of PowerBI. There was no January release, not sure of Feb. My problems started around Feb 4/5th - but was working before this date.
- Anonymous6 years agoNot applicable
I'm also in contact with Microsoft support. The technician was unable to pinpoint the problem when I had a Teams meeting with him on Friday. He is supposed to bring along a Sharepoint expert and schedule another call this week to try to get to the bottom of this.
I'm also running the Power BI release from December 2019. There hasn't been an update in January or February yet.
I will update once I have my follow up with the MS tech and Sharepoint expert.
- Dellis816 years agoPost Prodigy
Hello - I received an email from MS support - and this case (along with 2 other similar cases) have been escalated to the product development team. Will be a month or so - upon hte next release. We shalll see...