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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Exporting a graph, some data is pulled through as 0 instead of their values

I am trying to export a graph where the values can be seen quite clearly on the graph, but they are being pulled through on the export as 0%.

 

The data is definitely there as otherwise the graph wouldn't work.

 

Any thoughts?

 

There are 3 columns coming through as 0. These are all calculated columns, but there is another calculated column in the graph which seems to be pulling through fine.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi Anonymous,

     

    It sounds like you export the summaries records, maybe you can try to export underlying data for instead.

     

    Please take a look at document to know more about export features:

    Export data from visualizations

     

    Regards,

    Xiaoxin Sheng

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous,

     

    It sounds like you export the summaries records, maybe you can try to export underlying data for instead.

     

    Please take a look at document to know more about export features:

    Export data from visualizations

     

    Regards,

    Xiaoxin Sheng

    • Anonymous's avatar
      Anonymous
      Not applicable

      Ahh, thankyou! I was using the desktop app, I wasn't aware this option was only available online.