Forum Discussion

Rnaval's avatar
Rnaval
Icon for Post Partisan rankPost Partisan
3 years ago
Solved

Export option not available on a Matrix Visual

Export option along with others is not available for a Matrix Visual, options to export data are working fine on the other visuals on the same page. Any suggestions?
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  • Rnaval's avatar
    Rnaval
    3 years ago

    Yes, recreating it resolved the issue. Thanks for your help with this.

Pragati11's avatar
Pragati11
Icon for Super User rankSuper User
3 years ago

HI Rnaval ,

 

Thanks for sharing the file. I just opened your shared pbix and I can clearly see a export option on the matrix visual. I just hevered over the matrix visual and can see the option. See below:

 

  • Rnaval's avatar
    Rnaval
    Icon for Post Partisan rankPost Partisan
    3 years ago

    Pragati, yes it is visible in the Power BI Desktop app but once I publish it, users cannot see it.

    • Pragati11's avatar
      Pragati11
      Icon for Super User rankSuper User
      3 years ago

      HI Rnaval ,

       

      In that case check export setting on your Report settings in Power BI Service.

      Hope this helps.

       

      • Rnaval's avatar
        Rnaval
        Icon for Post Partisan rankPost Partisan
        3 years ago

        I was able to change the option to include the underlying data without any luck, the option to export is not visible. However, that still doesn't explain why I'm able to see the export option on the other visuals and not the matrix visual? 

  • Rnaval's avatar
    Rnaval
    Icon for Post Partisan rankPost Partisan
    3 years ago

    and BTW, what did you use to capture and paste the motion of the mouse and screenshot? 

    • Pragati11's avatar
      Pragati11
      Icon for Super User rankSuper User
      3 years ago

      HI Rnaval ,

       

      I use ScreenToGif editor to screen grab.