Forum Discussion

Rnaval's avatar
Rnaval
Icon for Post Partisan rankPost Partisan
3 years ago
Solved

Export option not available on a Matrix Visual

Export option along with others is not available for a Matrix Visual, options to export data are working fine on the other visuals on the same page. Any suggestions?
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  • Rnaval's avatar
    Rnaval
    3 years ago

    Yes, recreating it resolved the issue. Thanks for your help with this.

Pragati11's avatar
Pragati11
Icon for Super User rankSuper User
3 years ago

HI Rnaval ,

 

I guess due to the slicers on the top of the bottom-most matriix visual, the options might be hidden some how. I would suggest checking individual visual and see if you see options. SOmetimes this happens due to visuals overlapping each-other on the report page.

Do share your pbix file if you are ok to. You can share via dropbox or WeTransfer. Make sure to remove any sensitive information from it before sharing.

 

  • Pragati11's avatar
    Pragati11
    Icon for Super User rankSuper User
    3 years ago

    HI Rnaval ,

     

    Thanks for sharing the file. I just opened your shared pbix and I can clearly see a export option on the matrix visual. I just hevered over the matrix visual and can see the option. See below:

     

    • Rnaval's avatar
      Rnaval
      Icon for Post Partisan rankPost Partisan
      3 years ago

      Pragati, yes it is visible in the Power BI Desktop app but once I publish it, users cannot see it.

      • Pragati11's avatar
        Pragati11
        Icon for Super User rankSuper User
        3 years ago

        HI Rnaval ,

         

        In that case check export setting on your Report settings in Power BI Service.

        Hope this helps.

         

    • Rnaval's avatar
      Rnaval
      Icon for Post Partisan rankPost Partisan
      3 years ago

      and BTW, what did you use to capture and paste the motion of the mouse and screenshot? 

      • Pragati11's avatar
        Pragati11
        Icon for Super User rankSuper User
        3 years ago

        HI Rnaval ,

         

        I use ScreenToGif editor to screen grab.