Forum Discussion
Export data doesnt match
The data that gets exported is the UNDERLYING data used in the visual, not necessarily in the exact format that the visual is showing it. For example, if you have a matrix with a hierarchy on the rows and columns and you expand all to the bottom level, when you export you won't get a table with the same structure.
We are having the same issue, and understand that the data will be in a different format. However, after exporting the underlying data, we have added up the numbers, and the total does not match the totals shown in the visualization. Strangely, the visualization numbers are correct, and match our underlying database. The Export function seems to be unreliable.
This is a problem for us, since we are using it for User Acceptance Testing with our more savvy users. They export the underlying data for the visualizations to verify that it is correct for signoff.
Are the Export Data problems planned to be addressed soon?