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IvanG92's avatar
IvanG92
Frequent Visitor
2 years ago
Solved

Error while loading any type of data

Hi!   While opening existing pbix or while loading sources into a new file the following error appears:     I'm desperate and don't know what to do, can you please help me?
Need Help
  • v-weiyan1-msft's avatar
    v-weiyan1-msft
    2 years ago

    Hi IvanG92 ,

     

    Thank you, Greg_Deckler , for your quick response and the solution provided.
    You can also enable tracing in Power BI Desktop to generate log files, which may help isolate and identify problems.
    Sometimes cached data in power BI can cause problems, you can select 'File' -> 'Options and settings -> 'Options' -> 'Data Load' in the PowerBI Desktop to clear the cache and see if it helps.
    In addition, the following link had the similar problem as yours. Please refer to it and see if it works for you.

    Solved: Error returned: 'The following system error occurr... - Microsoft Fabric Community

     

    Best Regards,
    Yulia Yan

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Greg_Deckler's avatar
Greg_Deckler
Community Champion
2 years ago

IvanG92 Hmm, couple things you can try. Make sure you have the latest version of Power BI Desktop. Also, you could try running some zip repair tools. Otherwise, maybe best to open a support ticket. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".