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Elsie14's avatar
Elsie14
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9 years ago

Error connecting to SharePoint online

Power BI desktop fails to connect to a sharepoint online datasource with the following error:   DataSource.Error: SharePoint: Request failed: <URL of my sharepoint site.xlsx>/_api/contextinfo   D...
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Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi Elsie14,

Do you connect to Excel file on SharePoint Online site? If so, I test the scenario as yours, I am able to connect to Excel file on SharePoint Online site in the April version of Power BI Desktop.

Are you the owner of the Excel file and have you checked that if there are any issues about your account?

Thanks,
Lydia Zhang

Elsie14's avatar
Elsie14
Icon for Advocate I rankAdvocate I
9 years ago

I do. However it seems completely random. About an hour ago it worked (did not change anything).  Hoever if I move the folder to another destination on Sharepoint Online (where I have access) I get the same error again.

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi Elsie14,

    How about clearing credential of SharePoint Online source in your PBIX file and then connecting to it? And is there any possibility that your password is expired?

    Thanks,
    Lydia Zhang