Error Message Power BI Desktop

[cmonegro]

Feedback Type:
Frown (Error)

Timestamp:
2025-01-22T14:08:48.7585412Z

Local Time:
2025-01-22T10:08:48.7585412-04:00

Session ID:
1211de3b-739a-424d-951d-57f0303a781b

Release:
December 2024

Product Version:
2.139.1576.0 (24.12)+cf7e324bca3ba1dbdfd6f0ddf9a53321538e996d (x64)

Stack Trace:
System.Runtime.InteropServices.SEHException
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Error Code:
-2147467259 (0x80004005)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.139.1576.0","ModuleName":"Microsoft.Mashup.Client.UI.dll","Component":"Microsoft.Mashup.Client.UI.Shared.WindowManager","Error":"System.Runtime.InteropServices.SEHException","MethodDef":"ShowModal","ErrorOffset":"70","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533325]

Peak Virtual Memory:
70.2 GB

Private Memory:
781 MB

Peak Working Set:
960 MB

IE Version:
11.3636.19041.0

User ID:
a097c061-628f-4bbb-b1e3-f65729fc6336

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

[Anonymous]

Hi, @cmonegro 

You're experiencing a crash issue with Power BI desktop, try to fix it by following these steps:
1. If you're opening a report and you get this error, try checking your report query/expression/visual, etc. for errors on a computer that can open it, and try removing the error visual.
2. If you encounter this error when connecting to a data source, creating a calculated column/visual, etc., try to check whether your relevant information expressions are correct, remove the corresponding calculated column/visual, etc.
3. If you encounter the error when you open it, try reinstalling Power BI desktop. You can download them from the official website / Microsoft store, it is recommended to try them.
4. If you are using a VPN/have a firewall turned on/some security software (which may cause conflicts), try turning them off.
5. Try a different version of Power BI desktop to check if the issue exists.
6. Make sure to run it as an administrator.
8. Try opening Power BI desktop or your report on a different computer to check if it's a computer-powered issue.
9. If the final check is an internal problem with your computer, try to contact your IT department or someone in charge of this area and ask for their assistance.

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.