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Helper I
Helper I

Encryption Error when Connecting to Impala

A couple of weeks ago I was able to connect to Impala through Power BI. Recently, I have been getting an error stating:




Like many other posts have suggested, I unchecked the "Encrypt connections" box:




I have deleted credentials, re-added them, cleared permissions and re-added, but I am still getting that pesky error. I have tried to some searching of other posts and they have all suggested to uncheck the box. That is not working.


Any ideas? I feel like I am at a loss right now.


Community Support
Community Support

Hi @mcmum01 


Have you tried clicking OK on the Encryption Support dialogue? It is a confirmation message that confirms with you to use an unencrypted connection. Click OK and it will continue to connect to the data source. Have a try!


Kindly let me know if this helps.

Community Support Team _ Jing Zhang
If this post helps, please consider Accept it as the solution to help other members find it.

I did do that. The second screenshot shows the "Encryption Connections" box unchecked.

What is the behavior after that? Is there any error message?

I get the same "encryption support" error when I refresh the data.

Super User
Super User

I did log the issue there and someone pointed me to a post that wasn't relevant. Here is my post:


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