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frankwangtakumi's avatar
frankwangtakumi
Regular Visitor
2 years ago
Solved

The MySql source doesn't support encrypted connections when using cloud connections

Hi, I'v been looking how to deal with this for quite long, hoping can get any ideas here:

I connecting my sql database from colud server, in power desktop, everything works fine, including refreshing. But when it published, the refreshment does not work with this error message: The MySql source doesn't support encrypted connections.

Looking back to my other old reports, I found that they were using on-premises gateway as long as the dataset published. But now, seems it will automaticlly using cloud connections in stead of on-premises gateway, and this is why the refreshing not work.

But when i try to change it into on-premises, and  it seems not possible. 

Is it possible to shut down cloud connections? Or moving this connection to gateway?

  • johnbasha33's avatar
    johnbasha33
    2 years ago

    frankwangtakumi  yes, for cloud connections, we dont need a gateway but need a cloud connection setup. it is a new feature in Power BI. 

     

    Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!

12 Replies

  • go into the next section and check if you have any triangles in the credentials list.

    • frankwangtakumi's avatar
      frankwangtakumi
      Regular Visitor

      Seems ok with all the credentials. Is it a new feature that power bi now leading to cloud connections directly if the database is from the cloud?

      • johnbasha33's avatar
        johnbasha33
        Super User

        frankwangtakumi  yes, for cloud connections, we dont need a gateway but need a cloud connection setup. it is a new feature in Power BI. 

         

        Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!

  • I'm having the same issue. The MySQL db I'm connecting to doesn't have encryption enabled. I've set the "Encrypted Connection" to "Not Encrypted" and Privacy Level to "Public". 

     

    On attempting a refresh, the Power BI Service tries for a few minutes and then gives the error "The MySql source doesn't support encrypted connections. ". 

     

    Any other setting gives this error almost immediately. 

    • lbendlin's avatar
      lbendlin
      Super User

      Use a gateway and disable the encryption check on it.

  • tom_pykes's avatar
    tom_pykes
    Regular Visitor

    Hi, I have the same issue, anybody found a solution for this?
    Enabling Encryption on the server is not an option for me

  • tom_pykes's avatar
    tom_pykes
    Regular Visitor

    Strange, this thread is marked as solved but isn't at all!

    Still hoping someone comes with a solution...